Kavanagh | Managed Services

Managed Services

Providing skilled resources to manage and operate your IT infrastructure

Businesses today are highly dependent on the reliable operation of their core IT services and the advanced technologies employed are complex and require considerable expertise to operate effectively. Furthermore, the need to align IT to business needs is becoming increasingly important.

As a result, it is common for organisations to spend as much as 70% of their IT resources just 'keeping the lights on'. With the best skills in the IT department taken up by maintaining essential services levels, few resources are left for innovation. For mid-sized companies with smaller IT teams the impact on new development is particularly severe.

With extensive experience of designing and implementing mission critical IT systems, Kavanagh is ideally placed to help you meet this challenge. Our managed services can be customised to your specific needs and are designed to optimise your IT operations, minimise the risk of outages and provide fast, expert, response to any incident, without the disruption and loss of control that can accompany a move to outsourcing.

Kavanagh's highly trained consultants have in-depth technical expertise covering the major operating systems, virtualisation solutions and a wide range of networking and storage technologies. Having your key systems looked after by Kavanagh's experts will ensure that you gain the maximum value from your investment in IT infrastructure and will free your valuable IT staff for more strategic work.

Kavanagh's Approach

Every organisation has different challenges, so Kavanagh takes a flexible and customised approach to the delivery of managed services. Our proven approach uses three key phases, adapted to meet your specific needs:

Consulting - thorough process review and service requirement definition
Implementation - technical review and improvement of your existing environments
Managed Service - management, monitoring and support services

Kavanagh's prime objective is to deliver business value to its customers. Our methodology establishes a close working relationship with your organisation and provides a high degree of visibility and accountability at all times. With this approach we can help you achieve rapid return on investment and improved service levels, whilst freeing up scarce resources.

Benefits

Kavanagh's managed services give you the capability to:

Focus your resources on innovation rather than operation
Reduce your operational costs
Improve your service quality

They also enable you to reduce the risk of business disruption through:

Quicker problem identification
Faster problem resolution
Mitigating your exposure to the loss of unique knowledge held by key individuals

Next steps

Download Kavanagh's Managed Services Solution Brief
Contact Kavanagh to discuss your Managed Service requirements